Are you seeking a new permanent job in Customer Service offering lots of variety?  Would you like to work within a highly reputable, well-established company offering an outstanding benefits package?  Is Birstall, West Yorkshire convenient for you?  If so, this could be just the job for you!

• Answering incoming customer calls
• Management and co-ordination of completing processes for the full life cycle of customer orders from pre-sale enquiries
• Following customer orders through to the delivery and aftersales requirements including technical queries and product warranty
• Work closely with other support functions within the central operations
• Ensure customers’ expectations are met or exceeded, ensuring policies and procedure are adhered to
• Management and ownership for the order book through stock allocation; date requirements and dispatch
• Process orders for both internal sales and external customer base
• Take ownership for your divisional customers through effective communication with all key stakeholders
• Collate and interpret accurate sales data for sales order forecasting book, reviewing and actioning back-order report
• Proactive service calls to new and existing customers

• Previous experience of working in a fast-paced customer service environment
• Strong administration skills
• Excellent communication, organisation and prioritising skills
• The ability to work on your own initiative
• Excellent relationship building skills

Are you passionate about customer service?  Do you have strong administration and organisational skills?  Are you currently seeking a new permanent job?  Is Cleckheaton, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

• Providing effective Customer Care support to the Customer Care Team
• Ensuring all communications from customers are logged and handled professionally and courteously
• Managing customer expectations, adhering to Customer Care policies and procedures
• Booking appointments and organising repairs
• Sourcing and purchasing materials
• Carrying out customer satisfaction calls
• Liaising with Site and Sales Teams to ensure customer queries are answered

• Maintaining weekly reports
• Invoice processing, PPE ordering and general admin duties to meet business needs as and when required

• Strong administration and organisational skills
• Excellent interpersonal and communication skills, able to effectively communicate at all levels
• Knowledge of MS Office
• The ability to multi-task and work well individually and as part of a team
• First class attention to detail

Are you an experienced Customer Service Advisor currently seeking a new permanent job?  Would you like to work within a growing business who offer an outstanding working environment, great team culture and an incredibly generous benefits package?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

• Resolving customer enquiries/complaints and questions professionally via telephone, email, or Intercom (Live chat) in line with business policies and procedures within a timely manner
• Helping to resolve issues and troubleshoot technical problems and where necessary, liaise with technical colleagues
• Providing customers with accurate information about products and services ensuring a good customer outcome
• Ensuring processes are adapted where customers may require additional support for special circumstances delivering a caring and compassionate service
• Updating the admin platform regularly to ensure all information is being recorded correctly for each customer interaction
• Handling and managing through to a satisfactory resolution any emails from the customer service inbox
• Adhere to all relevant legislation, industry regulations and Company policies and procedures

• Previous experience working in a Customer Service role
• Professional and clear telephone manner
• Active listening and excellent verbal communication skills
• Experience in delivering a right first-time good outcome for a customer
• Experience of working in a fast paced, vibrant and at times, pressured environment

Are you an experienced Legal Secretary seeking a new permanent job?  Would you like to work for a very friendly, progressive multi award-winning law firm, offering fantastic working hours together with hybrid working?  Is either Huddersfield, Leeds, Pontefract or Barnsley convenient for you?  If so, this could be just the job for you!

• Typing for all fee earners in the team in a busy, fast-paced environment
• Dealing with mediation enquiries and opening files
• Setting up new appointments
• Answering calls, liaising with clients and solicitors
• Assisting with new precedents
• Liaising with other members of the administration team
• Participating in team meetings and making suggestions for more efficient administration

• Previous experience working with a Family Law department
• A pleasant and professional telephone manner
• Good typing skills having use of digital dictation
• Excellent organisational skills
• Willingness to take on new tasks

Are you an experienced Accounts Administrator seeking a new permanent job?  Would you like to work within a growing, very successful, well-established and highly reputable company?  Is Wakefield, West Yorkshire convenient for you?  If so, this could be just the job for you!

• Raising and processing sales invoices
• Dealing with queries
• Requesting required information
• Any other general admin duties as required

• Previous experience within an accounts environment
• First class communication skills
• Excellent organisation skills
• An aptitude for figures
• High attention to detail

Are an experienced Administrator seeking an exciting new permanent job?  Would you like to work in a very successful, highly reputable, well established and award-winning company?  Is Cleckheaton, West Yorkshire, convenient for you?  If so, this could be the perfect job for you!

• Processing sales orders
• Liaising with internal departments, customers and suppliers
• Ensuring departmental procedures are followed and deadlines and deliveries are met
• Responsibility for the efficiency and accuracy of all orders taken
• Liaising with both customers and suppliers to ensure the highest levels of customer service are met and queries are dealt with as a priority
• Invoicing, acknowledgements and other administrative duties including filing etc
• Being flexible to cover other areas of the business if/when required

• Good computer skills
• A confident telephone manner
• Previous experience working in an office environment
• Excellent attention to detail
• The ability to prioritise a busy workload